FAQ

  • We provide B2B and B2C sales of an extensive range of products such as glass door hardware, glass fittings & accessories, movable glass partition systems and semi-auto door systems catering to each and every door control needs. You may refer to your product page for the full range of items at https://estron.com.sg/product-category/products/all-products/
  • We do not provide installation services or sale of glass panels.
  • You may contact us directly (call/WhatsApp +65 68539041 or email sales@estron.com.sg) or order from our website.
  • For online orders at our e-shop: we accept Bank Transfer, PayNow, and PayPal.
  • Direct orders at our retail office: we accept Bank Transfer, PayNow, Nets (min. $30.00 Spend) and Cash.
  • Orders will be processed within 1-3 working days after receiving payment. Please provide us with your payment screenshot to expedite the process.
  • Delivery timings: We will deliver the goods between 9:30am – 5:30pm on weekdays to your doorstep. In the event that there is no one home, we will place it by the side of your door if no instructions are given from you.
  • Please call or WhatsApp us at +68539041 to ask for the status of your order.

We do not accept cancellations once the order has been placed.

  • We do not accept returns or exchange. In the event the items are manufacturing defect or received wrong item, please contact us by phone or WhatsApp before you bring the item down to our office for inspection and we can provide you with remedies or exchange.
  • We provide 1 year local warranty, for more information refer to (LINK: Warranty Note).
  • Please call or WhatsApp us at +68539041 for further assistance.